Help Desk Support Officer , Mandai

The Services required are set out as follows: Technical support for notebooks and desktops (Dell, Lenovo, HP and Apple Devices). • Install, configure and support all Microsoft Windows and Apple MacOS user operating systems. • Install Configure and support Microsoft 365 software and Services. • Install, configure and support 3rd party software. • Attend to all Information Technology Service Management (ITSM) tickets and resolve them, with SLA. • Submit ITSM tickets for all support tasks.

$150 Per Day