Training Officer - Hougang

Company Overview

Metta Welfare Association, founded in 1992, is a Singapore charity endorsed by multiple ministries. It provides accessible medical care, disability services, special education, and community support to improve lives of the less fortunate and intellectually disabled.

Job Summary

You will support adults with intellectual disabilities by planning and delivering training programmes, assessing client progress, maintaining records, and collaborating with caregivers and volunteers to enhance clients’ independence and well-being.

Responsibilities

• Ensure clients’ safety, hygiene, and well-being throughout daily activities
• Plan, support, and implement approved training programmes and activities for client development
• Help clients develop and maintain daily living skills, community living skills, and positive pro-social behaviour
• Conduct continuous assessment, training, and evaluation of clients’ holistic development to track progress
• Maintain accurate client records including attendance, progress reports, behaviour observation charts, incident reports, individual care plans (ICPs), and communication logs with caregivers
• Coordinate with caregivers and volunteers to support clients’ development and address their needs
• Monitor and report clients’ physiological and psychological well-being; escalate concerns promptly to appropriate personnel
• Collaborate with colleagues to ensure quality service delivery aligned with the organisation’s mission
• Recommend and assist in implementing new programmes or behaviour-management plans to improve client outcomes
• Participate in agency events, fund-raising activities, and volunteer engagement as required
• Comply with all safety rules, regulations, and Safe Management Measures (SMM)
• Perform other duties as assigned

Preferred competencies and qualifications

• Minimum Secondary / N- / O-Level qualification
• Relevant certifications or training in disability care or special education is an advantage
• Prior experience in disability services, social care, or special-needs education preferred
• Demonstrate responsibility, patience, empathy, and strong communication and interpersonal skills
• Ability to work independently and collaboratively within a team
• Commitment to client welfare and service excellence