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Capital

Outsourcing & Third-Party Risk Manager

Warsaw, Mazowieckie, Poland, Sofia City, Bulgaria, Limassol, Cyprus
HybridCapital Vault (Digital Assets)

Job Description

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.

The Outsourcing Manager is responsible for establishing and overseeing a robust, group-wide outsourcing and third-party risk management framework across all entities within the Capital Vault Group. The role ensures that outsourcing and third-party arrangements support operational resilience, sound governance, and regulatory compliance across all jurisdictions in which the Group operates.

Responsibilities:

  • Own and maintain the Group Outsourcing and Third-Party Risk Management Framework, ensuring it remains aligned with regulatory expectations, market standards, and the Group’s risk appetite. 
  • Provide strategic oversight for outsourcing activities across the Group, ensuring consistent application of policy and procedures.
  • Advise senior management and Boards on outsourcing risks, emerging trends, and regulatory developments.
  • Ensure all outsourcing and third-party arrangements are appropriately identified, assessed, approved, documented, monitored, and periodically reviewed.
  • Oversee the lifecycle of third-party engagements, from initial assessment and due diligence through contract oversight, performance monitoring, and exit.
  • Maintain appropriate registers and documentation that reflect the Group’s outsourcing landscape. 
  • Ensure outsourcing arrangements do not compromise the Group’s operational resilience, risk management, data protection, or supervisory obligations.
  • Lead the identification and assessment of outsourcing risks, including criticality, concentration risk, and dependency risk. 
  • Oversee contingency and exit strategies to ensure continuity of business operations in the event of provider disruption.
  • Work closely with Legal, Risk, Compliance, ICT, Information Security, Data Protection, and other functions to ensure that outsourcing and third-party arrangements meet internal and external requirements. 
  • Provide guidance to first-line teams engaging in or managing outsourced or third-party relationships, ensuring adherence to the outsourcing framework.
  • Promote awareness and understanding of outsourcing requirements across the Group through training and stakeholder engagement.
  • Establish mechanisms to monitor provider performance, service delivery, and adherence to contractual and regulatory obligations.
  • Escalate material risks, breaches, and underperformance to senior management and relevant governance bodies.
  • Prepare regular reporting and management information (MI) to support Board and committee oversight of outsourcing and third-party risks. 
  • Act as a key point of contact for regulatory matters relating to outsourcing and third-party risk.
  • Ensure the Group meets regulatory expectations for outsourcing notifications, approvals, inspections, and reporting across all jurisdictions. 
  • Maintain awareness of evolving regulatory requirements and ensure the Group’s outsourcing framework adapts accordingly.

Requirements:

  • +5 years of experience in outsourcing, third-party risk, operational risk, or compliance within a regulated financial services environment.
  • Proven experience designing or managing a group-wide outsourcing / third-party risk framework.
  • Strong knowledge of regulatory requirements (e.g., CySEC, FCA, CMA (formerly SCA)).
  • Experience overseeing the full outsourcing lifecycle, including due diligence, risk assessment, ongoing monitoring, and exit strategies. 
  • Ability to assess and manage critical outsourcing risks (concentration, dependency, operational resilience).
  • Experience working across multiple jurisdictions and advising senior stakeholders. 
  • Strong stakeholder management across Legal, Risk, Compliance, and Technology functions.
  • Hands-on, build-oriented mindset with the ability to scale processes in a growing organization.

About Capital

First seen: May 25, 2026
Last updated: July 26, 2026