Workplace Manager (London)

What you will do

Own end-to-end operations of our London MoonBase, from daily facilities management to long-term space planning

Serve as primary liaison with onsite teams (building management, housekeeping, security) and external vendors, resolving issues swiftly via the facilities ticketing system

Keep all communal areas — kitchens, meeting rooms, collaboration spaces — consistently stocked, clean, and functioning

Administer global access controls across MoonBase locations, including events and lunch allowances

Manage vendor relationships and contracts, driving value and accountability across all supplier partnerships

Oversee all global MoonBase locations outside of NYC, supporting office operations, moves, renewals, new setups, and closures in partnership with other teams

Own global event planning and execution with the NYC Office Manager- spanning team socials, leadership offsites, and company events across all locations

Lead MoonPay's UK Health & Safety programme, ensuring full legislative compliance and proactively closing gaps

Take on ad hoc projects and operational initiatives as MoonPay continues to scale

About You

You have proven experience in office and/or facilities management, ideally supporting both onsite and distributed remote teams

You have strong working knowledge of UK health & safety legislation and regulations, with hands-on experience driving compliance programmes

You have a background in events coordination and have successfully delivered both intimate team experiences and large-scale company events

You operate with a high sense of urgency — you respond fast, take action, and follow through without needing to be chased

You are exceptionally organised, with sharp attention to detail and a proven ability to juggle multiple workstreams simultaneously without dropping the ball

You communicate with clarity and confidence — in writing, in meetings, and with senior stakeholders

You exercise strong business judgment, balance competing priorities effectively, and know when to escalate versus when to just get it done

You build rapport quickly and naturally with internal teams and external partners alike

You are crypto-curious — you don't need to be a DeFi native, but you're genuinely interested in the space and excited to be part of it

You are comfortable with occasional travel to support global MoonBase locations and events

What you will be working with/on…

As the sole owner of MoonPay's London MoonBase, you'll shape one of our most important physical touchpoints — a space that reflects who we are and how we work. Day-to-day, you'll manage everything from maintenance and vendor relationships to access control and supply ordering. Beyond operations, you'll bring MoonPay's culture to life through thoughtfully planned events and offsites, drawing on your knowledge of London's best venues and your instinct for what makes an experience memorable. You'll be the go-to person for all things London, while also contributing to MoonPay's global facilities strategy — supporting new office openings, closures, and the ongoing evolution of how we work together across the world.