Customer Service Coordinator (Construction)

• Coordinate with clients on service activities, work plans, and scheduling requirements.
• Work closely with operations team to arrange manpower deployment and daily job assignments.
• Receive, log, and process all customer service requests, ensuring proper follow-through.
• Issue job instructions to ground teams and maintain accurate updates of work orders and schedules.
• Monitor equipment usage and records, prepare summary reports, and support general administrative tasks.

Requirements:

• GCE ‘O’ Level or equivalent.
• At least 2 years of customer support experience in the construction industry.
• Strong communication and interpersonal abilities with a customer-focused mindset.
• Self-motivated, responsible, and able to work both independently and collaboratively.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

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EA Licence: 19C9701

Registration: R1326740