Strategy and Operations Specialist

As an Operations Specialist, you will play a key role in growing and strengthening Bolt’s marketplace by driving engagement across both our driver and rider communities. You will develop initiatives that keep drivers active, engaged and connected to the platform, while supporting rider acquisition and retention through local marketing and lifecycle campaigns. Working closely with Marketplace Operations, Driver Operations, Central Marketing and other cross-functional teams, you’ll use data and local insights to identify opportunities, execute growth initiatives, and continuously improve the experience for both drivers and riders.