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Job Description

  • Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
  • Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
  • Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
  • Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
  • Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
  • Create and maintain comprehensive documentation for all implemented networks.
  • Assist in preparation of proposals and solution presentations.
  • Able to lead a team of network engineers (size).
  • Evaluates internal & external business environment to develop long-term strategy for the unit/organization 
  • Applies business & financial knowledge to address business issues & drive the business.
  • Establishes & promotes effective business operations across multiple countries &/or regions & coordinates appropriately with the broader global business
  • Attain key certifications for partnership with key vendors.

About Rapsys Technologies Pte. Ltd.

First seen: May 22, 2026
Last updated: May 29, 2026